Reviews

5 star rating

Lots of specific practical advise! Hugely valuable

Gaby Lloyd

The course delivers practical knowledge on how to effectively manage teams, including advise on managing remote teams. Even experienced managers should find each module hugely valuable to reassess their performance in each of the areas. Some of th...

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The course delivers practical knowledge on how to effectively manage teams, including advise on managing remote teams. Even experienced managers should find each module hugely valuable to reassess their performance in each of the areas. Some of the modules apply not just to managers but anyone in the organisation and huge insight and improvement can be obtained. A hugely enjoyable and motivational course that I highly recommend to set yourself apart from other managers !

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5 star rating

Clarity - Thought provoking

Carl Brown

This was really though provoking. I make a lot of assumptions when delegating tasks and clearly I need to stop doing this if I want consistent results. Getting someone to confirm their understanding back to me is a great idea, especially with the ...

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This was really though provoking. I make a lot of assumptions when delegating tasks and clearly I need to stop doing this if I want consistent results. Getting someone to confirm their understanding back to me is a great idea, especially with the explanation that it is is to make sure that I didn't miss anything, rather than checking up on them.

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4 star rating

Packed full of useful information

Daniel Webb

Luca has the skill of making complex topics seem simple. Here he takes the maddeningly difficult subject of managing a team and breaks it down to actionable activities. The sections on Clarity and Feedback are particularly strong, providing a way...

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Luca has the skill of making complex topics seem simple. Here he takes the maddeningly difficult subject of managing a team and breaks it down to actionable activities. The sections on Clarity and Feedback are particularly strong, providing a way of viewing management as a nuturing and human activity. I have a feeling I will be revisiting these lessons, as I work towards improving my abilities and those of my team. Thank you Luca.

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5 star rating

Providing clarity in management

Barny Webb

Really well explained - easy to grasp. Looking forward to using these ideas in the workplace.

Really well explained - easy to grasp. Looking forward to using these ideas in the workplace.

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Receive personal guidance

The course includes two 30-minute one-on-one calls with Luca

Most customers bought this course because they believe that remote work can and should be as effective and engaging as in-person one.

Does this matter to you?

Meet the instructor

Luca Dellanna

As a management advisor, I have 10y+ of experience helping organizations increase their revenue and lower their costs. As a scholar, I published several books and papers on human behavior and risk management, and regularly teach related subjects at a local university. I hold a master's in automotive engineering. My website is Luca-Dellanna.com

What's inside?

  • 41 video lessons that take about 2h30 to be completed. They cover most of the tasks of a remote manager: delegating, running meetings, managing performance, keeping engagement high, training and coaching, bringing clarity, and more.

  • An eBook, which contains the transcripts of the videos. It's helpful to take notes (and can be read instead of the videos, if they're not your thing).

  • Two 30-minute one-on-one video calls with Luca, to ask him any questions and receive personalized guidance

  • What's not inside? Anything that could be better asked to a lawyer (e.g., remote employment laws), a recruiter (e.g., where to find remote talent), or an IT specialist (e.g., how to troubleshoot your video call software).

Course curriculum

    1. Introduction

      FREE PREVIEW
    2. A quick note before proceeding

    1. 1.1 – Clarity and delegation (3m43)

      FREE PREVIEW
    2. 1.2 – What's enough, what's too little, and what's too much (4m09)

      FREE PREVIEW
    3. 1.3 – Delegating Core Values (4m23)

    4. 1.4 – Clarity enables freedom (5m41)

    5. 1.5 – Achieving Superclarity (7m29)

    6. 1.6 – Clarity during communication (7m47)

    7. 1.7 – Giving full individual control (2m30)

    8. 1.8 – Clarity enables feedback (0m55)

    1. 2.1 – Giving actionable feedback (5m53)

    2. 2.2 – Calibrating the feedback you give (1m41)

    3. 2.3 – Giving helpful feedback (10m02)

    4. 2.4 – Is it your role to provide suggestions? (2m38)

    5. 2.5 – Good feedback comes from understanding (2m01)

    6. 2.6 – Following up (4m45)

    7. 2.7 – Give more feedback (4m13)

    8. 2.8 – The "efforts without results" problem (4m56)

    9. 2.9 – The importance of trust for delegation and follow-ups (1m36)

    1. 3.1 – Building trust as a manager (6m55)

    2. 3.2 – Be deliberate (6m02)

    3. 3.3 – Building trust between colleagues (7m27)

    4. 3.4 – Building relationships (1m51)

    5. 3.5 – Frustration incidents (2m06)

    1. 4.1 – Coaching (12m04)

    2. 4.2 – Addressing a lack of improvement (3m36)

    3. 4.3 – Coaching remotely (3m37)

    4. 4.4 – Building personal judgement (2m46)

    1. 5.01 – Sizing tasks (4m22)

    2. 5.02 – Performance reviews (2m41)

    3. 5.03 – One-on-ones (3m52)

    4. 5.04 – Prevent waste and frustration (2m21)

    5. 5.05 – Onboarding (4m12)

    6. 5.06 – Async collaboration (3m54)

    7. 5.07 – Running team meetings (5m30)

    8. 5.08 – Ten ways to kill motivation as a manager (1m54)

    9. 5.09 – Measuring work (2m15)

    10. 5.10 – Should managers voice their opinions (3m51)

    11. 5.11 – Should I assume responsibility for my subordinates' failures (1m46)

    12. 5.12 – Ending (0m44)

    13. Additional resources

About this course

  • €249,00
  • 41 lessons
  • 2.5 hours of video content

Testimonials

“Really helpful, I’m a different person than I was when I started… it fundamentally affected the way I communicate with people.”

Daniel Webb (CEO, Cobwebb)

“Many insights on how to reshape our understanding of team management in a remote context, which is a new and evolving practice.”

Xavier P. Hansen (Lead Solutions Architect, Thermo Fisher Scientific)

After this course, you'll know clearly how to tweak your interactions with your team so that they gain clarity, become more proactive,  and trust you (and each other) better.

Some of my principles

It's not about the tools but how they are used

Project management software, team meetings, one-on-ones… any management tool can bring clarity and effectiveness in the hands of a great manager or become a nuisance in the hands of a poor manager. It's not about the tools but how they are used. For example, when managers use these tools to delegate, do they clearly and concretely explain what they need and why?

Hence, in this course, I will not recommend any specific tool or software to assign tasks, provide feedback, or otherwise do your job as a remote manager. Instead, I will teach you how to delegate effectively, give helpful and actionable feedback, and build trust remotely, so that you can become a more effective manager regardless of the specific tools you use.


Trust determines how people receive feedback

Two managers might use the exact same words to give the same piece of feedback to the same employee and get two radically different reactions. The difference is in the trust the employee had in each of the managers.

If your people don't trust you, they won't work full-heartedly on the tasks you assign them, no matter how good your delegation skills, and they will react defensively to your feedback, no matter how well given.

It is necessary that you build trust within your team that you are a good manager.

During the course, I will explain exactly how trust works, how you can build trust as a manager, and particularly in a remote environment.


Clarity enables feedback

The less clear you are during delegation, the more likely there will be a discrepancy between your people's output and the output you would have wanted them to produce. Any discussion you have after the discrepancy will be frustrating for both parties involved. 

But not having any discussion would also be bad, both for you and your report.

 The solution to prevent this lose-lose situation is to be extremely clear during delegation, before it seems necessary.

 And the right way to achieve it is not by adding unnecessary details or specifications but by being superclear about the essence of the work you want your people to perform. I will teach you how.

Some quotes from the course

Clarity is not micromanagement, but lack of clarity is lack of management.

People only voice a fraction of their doubts. The rest shows up later as indecisiveness, inefficiency, and ineffectiveness. 

Employees love when their manager, while delegating a task, makes explicit what would be too little and what would be too much. 

Don’t aim to be clear enough so that you can be understood, but aim to be so clear that you cannot be misunderstood. That’s superclarity.

Explain to each employee what abstract company objectives mean for them individually. 

If you feel awkward while giving negative feedback to your subordinates, it’s probably because you believe the root cause of their mistake is an inadequacy of yours. 

Unless you demonstrate to your subordinates that you are competent and trustworthy and have their best interests at heart, they won’t perceive your feedback as helpful, no matter how well you give it to them. 

If you spot any signs of paralysis, lack of confidence, or other negative responses, make your feedback smaller, more specific, and in general, provide a small, clear, explicit first step for them to take that they feel they can take. 

How good is a soccer coach who never attends his team’s games and training sessions, only meets the players in his office, and only evaluates their performance by looking at their report cards? He would be a terrible soccer coach. And yet, that’s how too many managers do their job.

The more you reward efforts without results, the more your people will focus on efforting rather than achieving.

Every time your actions demonstrate you are a fair, helpful, and effective manager, you build trust. And every time you waste your subordinates’ time, effort, or proactiveness, you break trust.

Meetings are not inherently wasteful; it’s that their attendees are not good at meetings. It’s your job as a manager to teach your subordinates how to be effective participants in meetings. You must coach your people.

Keep high standards for online meetings. They can and should be engaging and effective. 

Personal judgment cannot be taught with procedures and trainings, because it is what happens outside of procedures and trainings.

During one-on-ones, spend at least 3 minutes discussing something more long-term: career growth, skill growth, sources of fatigue and frustration, etc.


Become part of a community

…and regular meetings

By taking part in this course, you will also become part of a community of alumni of my management courses (not just this course but also other courses and workshops I teach on management).

You will get access to a community website, where you can ask questions, share experiences, and meet peers.

Moreover, I will also organize regular live sessions: Q&A and sharing moments to be held as group video calls.


FAQ

  • What if I don't like this course?

    I strongly believe you will like it, as 100% of the participants to the live workshop versions of this course reported having found it useful. That said, I offer a 30-days no-questions-asked full refund guarantee.

  • What experience do you have?

    I have been working in hybrid or remote teams since 2008, eventually leading groups of up to 40 people. I've also been advising managers, executives, and entrepreneurs on how to better manage remote teams since 2020.

  • Will you teach one more framework which might not work?

    No. I won't add new things on your to-do list (almost). Instead, I will teach you how to do what you are already doing (delegating, team meetings, one-on-ones, etc.) more effectively.

  • Will I have to learn new software tools?

    No. I assume you already have the capability to perform video-calls, but that's it. I don't care which specific software you use to send updates or communicate – it's irrelevant to becoming a better communicator.

  • Does anyone else like this product?

    Yes! While I just launched this specific self-paced course, so there aren't many reviews yet, I have been running this course as a workshop many times, both in-person in Europe and Asia and remotely with participants from all over the world – and reviews of these were great! You can check the testimonials higher on this page or my portfolio on my personal website, Luca-Dellanna.com

  • Why is it priced this way?

    I'm pricing this course at roughly one third of the price of admission to the live workshops I teach on the same topic. It's a bargain, if you consider you get to keep the recordings and the value it will add to your career.

  • How fast will it work?

    A large part of the curriculum is about how to tweak your interactions with your team, so you should see the first improvements already within a week from you finishing the first module of the course. The third module is about medium-term effects (a few weeks to show improvements) and the fourth module is specifically about longer-term improvements (a few months on).

  • Why should I buy it now?

    Because every day you have a bad remote interaction with your team (you delegate unclearly, you give unhelpful feedback, etc.), you break their trust that listening to you is a good idea. So, the faster you start improving the quality of your remote interactions, the better.

  • Can my employer reinburse this course?

    Some employers reimburse training courses for their employees. Ask yours.

Become a better remote manager

Purchasing Power Parity

PPP is a pricing system where readers get dynamic discounts based on where they live, ensuring a price proportional to their local currency and cost of living. This course platform doesn't offer an automatic way to offer PPP, but I still want to support it. So, if you believe you would be eligible for a PPP discount, please email me at Luca-Dellanna.com/contact and I'll send you a discount code.